1. General provisions

This Privacy Policy sets out how RESET Massage Space processes and protects the personal data of website users.

The Policy has been prepared in accordance with the Law of Ukraine ‘On Personal Data Protection’ No. 2297-VI dated 1 June 2010 and other applicable laws of Ukraine. The contact for personal data requests is provided in section 10.

2. Personal data we may collect

  • client and gift recipient names
  • phone number
  • email address
  • treatment booking and gift card details
  • Nova Poshta delivery details when selected by the client
  • information about contraindications and health voluntarily provided for safe service delivery
  • browser data, IP address, cookies and analytics data

3. Why we process personal data

  • booking treatments
  • creating, confirming and delivering gift cards
  • confirming visits and sending reminders
  • communicating with clients
  • providing services
  • improving the website
  • sending information and special offers with the user’s consent

4. Legal basis

Processing is based on the user’s voluntary consent, provided when completing website forms or booking services.

5. Cookies and analytics

The website uses technical services required to operate and protect forms, including Cloudflare Turnstile. Google Maps loads on pages that contain a map. Cloudflare Web Analytics and, when the relevant integrations are enabled, Google Analytics, Google Tag Manager and Google Ads are used to measure visits and online-booking performance. Optional Google analytics can be allowed, declined or changed at any time through the “Analytics preferences” button on the website.

6. Protecting personal data

We take appropriate organisational and technical measures to protect personal data against unauthorised access, alteration, loss or destruction.

7. Sharing with third parties

Cloudflare provides hosting, data storage, security and web analytics; Google provides maps and enabled measurement and advertising tools; Altegio manages appointments; Resend delivers service emails; and Nova Poshta receives delivery details for a physical gift card. Each provider receives only the data needed for the relevant action. We do not otherwise share personal data except as required by Ukrainian law.

8. Your rights

You may request information about your data, ask us to correct or delete it, or withdraw consent by contacting RESET Massage Space.

9. Data retention

Personal data is retained only as long as needed for the stated purpose or until consent is withdrawn, unless a longer period is required by law.

10. Contact information

For questions about personal data, email resetmassagespace@gmail.com. We may update this Policy; the current version is always available on this page.